Responsible Gaming
Introduction to Responsible Gaming
At 1Win, we are committed to promoting responsible gaming practices. Gaming should be treated as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to recognize that the outcomes of games are based on chance.
Please remember: the house always has an edge. Never wager more than you can afford to lose, and always play for fun.
Age Verification
You must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in gaming activities on 1Win. In India, the legal age for gambling is 18 years. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age for gambling, please do not use this platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing Losses: Attempting to recover losses by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or loved ones
- Neglecting Responsibilities: Prioritizing gambling over work, school, family, or personal obligations
- Gambling with Money You Cannot Afford to Lose: Using money needed for essential expenses (rent, food, bills)
- Experiencing Withdrawal Symptoms: Feeling anxious or irritable when not gambling
- Escalating Bets: Needing to gamble with increasing amounts to achieve the same level of excitement
- Failed Attempts to Stop or Control Gambling: Repeatedly trying and failing to reduce or quit
- Borrowing Money to Gamble: Taking loans or using credit to fund gaming activities
- Relationship Strain: Experiencing conflicts with family or friends due to gambling habits
If you recognize any of these signs in your behavior, please seek professional help immediately.
Self-Help Tools & Controls
1Win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Enable periodic reminders during your gaming session to help you stay aware of how long and how much you have been playing
- Session Limits: Set a time limit for your gaming sessions to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gaming
Contact our customer support team to activate any of these tools on your account.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India
All India Gaming Federation (AIGF) – Promotes responsible gaming practices across India. For guidance on problem gambling, consult local mental health services or contact:
- AASRA (Assistance to Anyone in Suicidal Crisis): +91-22-27546669 (available 24/7)
- iCall - The Emotional Wellness Platform: +91-9152987821 (available 24/7)
International Resources
- UK: GamCare – Free, confidential support for problem gambling
- UK: GamStop – National self-exclusion scheme
- Australia: Gambling Help Online – Counseling and support services
- Canada: Responsible Gambling Council – Information and resources
- United States: National Council on Problem Gambling – Helpline: 1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable disorder, and recovery is possible with the right support and resources.
Do not hesitate to reach out to the organizations listed above or contact a mental health professional in your area. Your well-being is important to us and to society as a whole.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to take a break and seek support.